Legal information
This policy explains how luckypullse handles personal information collected through this website and when you get in touch about dining, poker sessions, reservations or private events. luckypullse brings together restaurant dining, drinks and an offline poker card-room experience for face-to-face venue visits.
We may collect information that you choose to give us when you submit an enquiry, reservation request or private-event request. Depending on what you ask about, this can include your name, contact details, preferred date or time, group or booking details, and the nature of your enquiry. These are examples of information you may provide; the information relevant to a request will depend on the details you decide to share with us.
When you use the website, site systems may collect technical and usage information to help operate, secure and understand the website. This may include browser or device information, pages viewed, approximate usage information and IP-related technical data where it is collected by those systems. This information is considered in a general website context. Our Cookie Policy provides further information about cookies and related website technologies.
We may retain information from direct communications where it is needed to respond to your request, organise a reservation request or manage a private-event enquiry. You may choose to tell us about dining plans, a face-to-face poker session or a group occasion. luckypullse is focused on physical, venue-based experiences; this policy does not describe online poker, remote play, gambling accounts, payment information or participation outcomes.
Contact information and request details may be used to reply to questions you have raised about the venue, dining, poker sessions or private events. This use is directed to the message or request you have chosen to send, rather than an assumed interest or a guaranteed outcome.
Details supplied with a reservation request may be used to progress that request and coordinate relevant communications about it. This can apply to dining, face-to-face poker sessions and private events, where the information helps us understand the kind of venue-based visit you are asking about.
Technical or usage information may be used to maintain website performance, security and usability. This helps us consider how the site is functioning for visitors. For information about cookies and similar technologies in this context, see the Cookie Policy.
Information may also be used where reasonably necessary to meet applicable legal requirements, resolve issues, or help protect the venue, visitors and website operations. We apply this purpose in a practical and proportionate way to the circumstances involved.
We may disclose personal information only in limited circumstances connected with operating the website, responding to enquiries and meeting responsibilities that apply to the venue and its visitors.
Information may be shared with trusted service providers where this is reasonably necessary to operate the website or assist with communications and reservation-related administration. Any sharing is intended to be limited to information needed for the relevant service or task, rather than information unrelated to the support being provided.
Information may be disclosed where this is required or permitted by applicable law, or where reasonably necessary to protect people, the venue or website operations. The need for any disclosure will depend on the circumstances and the information reasonably relevant to that situation.
luckypullse does not present personal information as a product for sale to third parties for their own marketing.
Cookies or similar technologies may be used to support website operation and help understand website use. Details about how cookies relate to this website are available in our separate Cookie Policy. Your browser settings may affect how cookies are handled when you visit websites.
Read the Cookie PolicyWe may take reasonable steps to protect information from loss, misuse, unauthorised access, alteration or disclosure. Even so, no website or method of communication can be guaranteed completely secure, so information should be shared with appropriate care.
Information may be kept for as long as reasonably needed for the purpose for which it was collected, for record-keeping, issue resolution or applicable obligations. When information is no longer reasonably needed, it may be handled appropriately in light of the relevant purpose and circumstances.
You may contact luckypullse to ask about access to personal information we hold about you, or to request correction of information you believe is inaccurate, incomplete or out of date. Please include enough information to help identify the relevant enquiry or reservation context, such as the type of request you made and the details that will help us locate it.
If you have a privacy concern, please raise it directly so luckypullse can consider the matter and respond through the available contact pathway.
Contact & Reservationsluckypullse may update this Privacy Policy from time to time. The current version will be made available on this website at luckypullse.com. Please review this page when you return to the website or before making a new enquiry if you would like to check the policy that applies at that time.
luckypullse is an adult social club. Please confirm that you are 18 years of age or older to enter.
